Rogue Valley Symphony

Frequently Asked Questions

New to the symphony? Take a look at our first timer’s guide here: First Timer’s Guide

Have some other questions? You’ve come to the right place!

General Ticket FAQ:

Q: When will single tickets go on sale?
A: Usually during summer well before our first concert – keep an eye on our email and social media announcements for when they go on sale.

Join our email list here: Get RVS Emails
Follow us on Facebook here: RVS on Facebook
Follow us on Instagram here: RVS on Instagram

Q: When will next season’s subscriptions be available?
A: In May each year. Join our email list or follow us on social media to be the first to know when they go on sale!

Join our email list here: Get RVS Emails
Follow us on Facebook here: RVS on Facebook
Follow us on Instagram here: RVS on Instagram

Q: Do you have any ticket specials?
A: Check out all of our affordable ticket options here: Affordable Tickets & Discounts

Q: Do you charge any fees for your tickets?
A: We charge a small fee for single tickets ($3/regular ticket) and a fee per subscription ($15/subscription) to help with costs of venue rental, ticket stock, and the fees charged us by our ticketing service. All of our ticket fees are baked into the total ticket price, and are universal & apply to all purchasing venues and methods. We charge a $1 fee for mailing tickets to cover postage and envelope.

Q: Why isn’t X concert happening at Y venue? Has there been some sort of mistake?
A: Rest assured, there has been no mistake. There are so many great arts offerings in the Rogue Valley that we can’t always have access to all 3 halls each weekend. At times, the ensemble required or added choruses, visuals, or number of instruments don’t fit on the Recital Hall stage. If you’d like to know when and where our concerts are this season, please check out the current season here: Upcoming Concerts

Q: Am I able to change my seat for a concert?
A: In appreciation of your continued patronage, we are eliminating seat change fees as of the 22/23 season.* Seat changes may be made until 5pm the Wednesday prior to a performance. Season subscribers are obligated to sit in their seats chosen or renewed at the time of subscription, unless circumstances make that impossible. If that’s the case, no need to fret – call our Box Office at (541) 708-6400 or email at tickets@rvsymphony.org at your earliest convenience.

* Seat change and exchange fees at the Craterian Theater are subject to the discretion of the venue management.

Q: What if I can’t use my ticket?
A: You have multiple options – while we can’t offer refunds at this time (see policy below), you can exchange your ticket one for another of our concerts at no charge or donate the tickets back to Rogue Valley Symphony by Wednesday the week of the performance. The returns are tax deductible and a donation letter will be sent to you to use at tax time for the base value of the tickets (minus fees).

REFUND POLICY: ALL SALES ARE FINAL. No refunds. Exchanges can be made depending on availability. In the event of a cancellation for which there is no rescheduled date, a refund for this ticket may be issued at the option of the management and may not include additional ticketing fees (i.e., ticketing operations fee, shipping fees, etc.).

Q: What if I have lost my ticket(s)?
A: Never fear! Call the Box Office at (541) 708-6400 prior to the performance for replacement tickets or they can also be reprinted free of charge on site before the performance.